Cell phone fun

So when I started working at the church full time they are good enough to provide me with a cell phone. They do this because with my job I am on the phone often and they think that I should be able to eat and do other things with the money I earn.
So that's all excellent and everything, I'm appreciative I really am but the problem is that the phone seems to have gone through alot during it's short life. It's really slow and sometimes random. We contacted verizon and was told that my update isn't until January. They agreed to send me a refurbished phone. When it got here I found out it wasn't the same model. I tried to switch over the service to my old razor but they want $20. blah.
The good news is, that my voice is now on my voicemail. For the longest time it was the former owners voice. I'm usually really busy during the day so I didn't have a chance to make it into verizon and when I did they didn't really change the password like they said they did.
This time it worked so when you call me it isn't extremely confusing.
So I'm excited about the voice mail and I'll keep striving to get a better phone. I'll keep you all much more informed then you would ever want.